FAQs

01
How can I contact customer service for support?
You can reach our customer service team via email at info@petandruralsupplyco.com.au, or by calling us at 0420 998 562 for friendly personal service. We’re here to help!
02
Do you provide shipping services?
Check our shipping policy for details on shipping rates and delivery times.
03
Can I return an item if I change my mind?
Absolutely! We have a return policy that allows you to return unused and unopened items within 30 days for a full refund. Please check our return policy for specific guidelines.
04
Can I subscribe to regular deliveries?
Absolutely! We offer a subscription service so you can have your pet's nutrition delivered to your door on a regular schedule. Subscribing not only ensures you never run out of supplies but also saves you time and offers discounts on our products.
05
Do you provide resources or tips for pet care and rural living?
Absolutely! Check our blog for tips, and guides on pet care, and more.
06
Do you have any rewards or loyalty programs?
Yes! We offer a loyalty program where you can earn points on every purchase. Points can be redeemed for discounts on future orders. Sign up on our website to start earning rewards!
07
How can I stay updated on promotions and new products?
Follow us on our social media channels and subscribe to our newsletter for the latest news, promotions, and product launches!

Still have questions? contact us.

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